Refund Policy

Refund Policy for Margaret James

We appreciate your interest in our handcrafted crochet products. Please read our refund policy carefully:

• No Refunds on Handmade Items: Due to the bespoke and handcrafted nature of our products, we are unable to offer refunds. Each item is made to order and is unique, which means they may vary slightly even if more than one is produced.

• Potential Variations: Please be aware that handmade items can differ from one another in appearance and details, and these variations are part of their charm and value.

• Contesting a Purchase: If you have concerns about your order or believe an item needs revision, please contact us via email at contact@misjames.com. We are happy to work with you to resolve any issues.

• Third-Party Purchases: If you purchased through an online marketplace or a third-party shopping platform, please contact their customer service directly for refund policies and assistance.

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Thank you for supporting our small business and appreciating the artistry of handcrafted crochet products!